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New Director Orientation


Congratulations on being a library director in an IFLS Library!

IFLS Library System

IFLS is one of the 15 public library systems in the state of Wisconsin. IFLS serves 53 libraries in west-central Wisconsin across a 10-county area, Barron, Chippewa, Dunn, Eau Claire, Pepin, Pierce, Polk, Price, Rusk, and St. Croix. IFLS Staff and our partner libraries collaborate to provide outstanding, engaged and inclusive services that contribute to informed, connected and literate communities.

What does this mean for you and your library?

IFLS provides a wide variety of services and collaborative offerings for you and your library. Most libraries in our system utilize a shared catalog and circulation system, there is a system-wide courier service, IT support and assistance, and knowledgeable staff members ready to help you acclimate to your new role as a library director. Please contact IFLS staff for any question you may have, there is no wrong door! The most efficient way to do that is to submit a help desk ticket.

Orientation Process

This orientation process below is to help you absorb all this new information in manageable bits. The information is broken out into three categories: Essential, Important, and Desirable. IFLS Staff recommend that you go through the essential category within the first six months of hire; the important category within the first year; and the desirable category after that, though your timeline may vary depending on the needs of your library and community.

You also received a welcome email from the IFLS System Director when you started and will meet with several IFLS staff in your first few months as director. These visits will cover the information on this page in more depth, and may cover additional topics and resources not provided below. This orientation process is easily adaptable to you, and the IFLS Staff will work with you at the speed you need.


If you have questions about the orientation process or anything else, please reach out to IFLS Staff! We’re here to serve you and we want to answer your questions – even if they feel too small or silly. The fastest route to assistance is by submitting a HelpDesk Ticket, which gets routed to the appropriate IFLS staff member. Simply click the green “HelpDesk” button in the lower left corner of your screen or email helpdesk@iflsweb.org.

IFLS staff are also available by email or phone. Visit the Staff Directory page for more information. 

Note: The links on this page direct you to portions of the IFLS website, external websites, PDFs, and presentations. 






Circulation Statistics Dashboard 


Electronic Resources

IFLS Staff & Communications


Note: For further reading on open government, visit UW-Madison’s Local Government Education site


WISCAT/Interlibrary Loan